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Complaint Policy

Last updated: December 2025

You may submit complaints regarding billing, abuse, or technical issues through our support form.

PROCESS:

  1. We acknowledge your complaint within 48 hours.
  2. We investigate and respond within 7 business days.
  3. If additional information is needed, we will request it.
  4. Resolution is provided clearly and transparently.

If you believe your data rights under GDPR were violated, you may also contact your national data protection authority.